Moderator Performance, V.1, Suggestions/Complaints/Compliments Options

[belg]

start a new thread where only mods can see. like oversized signatures.

-nods head- ur right.... like make a standard size... 400x100 pixels i suggest

[racoons > you]

^^

you missunderstood. there is already a maximum signature size
what they were saying was create a mod-only thread to do with warnings, similar to the one which exists for reporting over-sized sigs

[*Weird addiction*]

I think there shd be a "staff room" where ONLY moderators can see and posts...they can talk about any thing they want, about things they don't want members to know about.

[*mona lisa*]

^It's called Backstage.

[*tweeak*]

^there IS one

or maybe we shouuld give an actual warning the first time, but not do anything like monitoring posts, or suspending

[Colonel Bill]

Why was my topic closed?

http://www.createblog.com/forums/index.php?showtopic=77346

If it is confusing, talk to me. As you talk I can see what you don't understand, then I can fix things.

[Rachel]

Not to get super off-topic, but where is this signature thread?!?! I want to see it, maybe I am just blind/stupid and can't find it...

[sadolakced acid]

actually, i think the biggest perk being a mod gives you is no flood control messages! that and never having to wait for a mod to do a moddly action you've spotted that needs doing.

[*mona lisa*]

okay, thats what I was thinking...Ohh to be backstage 

That thread is not as exciting as you might think.

actually, i think the biggest perk being a mod gives you is no flood control messages!  that and never having to wait for a mod to do a moddly action you've spotted that needs doing.

I actually got one I think. Or cB must have been going down at that time. Pretty surprising for me.

[*Azarel*]

Why was my topic closed?
http://www.createblog.com/forums/index.php?showtopic=77346
If it is confusing, talk to me. As you talk I can see what you don't understand, then I can fix things.

There was no real purpose, thus the thread was spam. People were confused, you didn't elaborate-- it was pointless.

[Spirited Away]

http://www.createblog.com/forums/index.php?showtopic=73264

EDIT: PLEASE READ BEFORE POSTING

To avoid redundancy and to leave room for valid comments, posts consist of concerns/suggestions that have been addressed will be deleted. Please do not post something someone already brought up because your post will be considered as spam. The only exception to this rule is compliments.

Also, please do not make this thread into a full scale discussion. Its main purpose is for members to evalute moderator performance. If your question/concern has been answer, cease to post here until you have another concern. Thank you.


We don't need to answer one question anymore than ONCE guys, unless the answer is vague.

[gigiopolis]

actually, i think the biggest perk being a mod gives you is no flood control messages!  that and never having to wait for a mod to do a moddly action you've spotted that needs doing.

Actually...I think we do have flood control messages.

Either that or my computer's screwed.

[lovescream]

I think somebody mentioned that.. we had a reduced one? KLike its 20 seconds or 10 or something. Not sure.

It was in the topic I made 'Double Posting' in backstage.. I can't find it. O.O

[heyyfrankie]

http://www.createblog.com/forums/index.php?showtopic=73264

EDIT: PLEASE READ BEFORE POSTING

To avoid redundancy and to leave room for valid comments, posts consist of concerns/suggestions that have been addressed will be deleted. Please do not post something someone already brought up because your post will be considered as spam. The only exception to this rule is compliments.

Also, please do not make this thread into a full scale discussion. Its main purpose is for members to evalute moderator performance. If your question/concern has been answer, cease to post here until you have another concern. Thank you.
We don't need to answer one question anymore than ONCE guys, unless the answer is vague.

isn't this what we were just talking about? i mean, you had already given everyone a warning about reading the first post like a page ago and people just answered the same question like 5 different times up there. so, shouldn't happen to them? i am not exactly saying to warn them all...but...i don't know...just a point i thought i would bring up.

[Spirited Away]

isn't this what we were just talking about? i mean, you had already given everyone a warning about reading the first post like a page ago and people just answered the same question like 5 different times up there. so, shouldn't happen to them? i am not exactly saying to warn them all...but...i don't know...just a point i thought i would bring up.

I was using a borrowed laptop so I couldn't read into the whole thread, but if anyone ELSE had taken the time notice instead of just questioning things they don't see, some "spam" have been deleted from this thread like promised. I also asked that this thread not be turned into a full scale discussion out of concern for space... I never said that any kind of discussion will be forbidden as such a dumb rule will defeat the purpose of this whole thread.
There is always a reason for what I do and I hope that reasoning is clear to you now. Thanks.

by the way, that new stuff was added barely 2 days ago.. it wasn't always there...

[xTINAA]

Suck it up and get over it. I could care less of what Jusun thinks of me, why would I say those things to "suck up?" Sure, I don't agree 100% with some of the decisions myself, but I certainly think those who made the decisions had REASONS why some were chosen. You must give them a benefit of a doubt.

And you know, some of us see the TRUE side of some people, and the true side of these people is not always pretty. The mods don't really care that much about how good your app was, because you can talk the talk, but MOST cannot walk it.

Look, if the mods who were chosen this time around truly aren't good enough, they will be dropped, demoted. There is a reason for everything. What's ironic is that people are getting pissed off that the popular members did not get modded, when they're the ones that spam the most and bash the most.

Most of you want it to be a popularity contest, so even if the applicants were crap, as long as they were popular people wanted them modded you probably wouldn't care. That's not the way createBlog should work. Everyone should be given an equal chance, and just because you "think" they are not capable, does not mean they AREN'T.

Okay, so then we are asking WHAT WERE THE REASONS? Obviously we are confused why some got picked and why others did not. Is it too much to ask for to get reasons since there seems to be some rock solid ones. And who was bringing up applications? No one. I agree, applications shouldn't mean anything but if this is the case, then again I have to wonder why some got chosen when others didn't. Especially when you can look at their posts and see that they don't really qualify. And about them being dropped and demoted then all of this is a waste of time. It's a waste of time then for people to just apply and apply and not get chosen while others do that don't exaclty deserve it and then to watch them leave their position and then later on have to go through the whole process again. Why not just pick those who qualify FIRST and avoid all this hassle? And no one is really talking about popularity here. Sure it might seem like that, but it's not. If anything, certain members are popular because they actually CONTRIBUTE to cB. Also I believe in the cB is hiring thread it was said that members should exemplify good character or what not as in not spamming and member bashing and when they do so, it shows that they are not qualified for the job. Therefore, by looking at some of the posts by those who were chosen, you can see that they do spam or their posts do not contribute to cB in any real way. That just proves that they aren't capable. It's not all about opinions. Some of us have their posts as evidence.

I wanted to put that in the topic that Dustin had made in the lounge, however I was too slow and the topic got closed before I could reply. Anyways, I just really wanted to address some things that she had said. Also, I guess this goes out to older staff (not the ones just picked) but please, please explain your reasonsing on some of the members. We as the cB community should be entitled to know why some were picked. I know that all the staff did not participate in choosing the new staff but I'm sure some of you must know some of the reasons behind it. Maybe what I'm saying is more towards the hiring staff process rather than the moderators themselves, but either way, I wanted to post it in here. Plus, Fae said it was okay =) If it's not then sorry, delete this post or something.

[Where We Are]

My turn:


Have you ever heard of a CSR?

CSR -- an acronym!

Customer
Service
Representative.

I've encountered these people - these CSRs - while in my voyages in EverQuest and Star Wars Galaxies.

They stay in a chatroom and wait for the enraged customers/gamers. Those gamers storm in and begin barraging the CSRs with CAPITAL LETTERS and profanity and cuss words. Even I insulted their very being. Everyday the same CSRs come in and take these insults. They don't fight back; they can't fight back. It's their job to take the impacts and deal with it.

What happens if they fought back; what if they finally exploded? The customer will leave, they'd lose their job.

As a mod on cB, one would have to behave just like a CSR. As a mod, it's one's duty to BE NICE, take action only when absolutely needed, don't get into fights, and try to maintain a relationship with the community as neutral/friendly as possible.

There is only ONE difference. CSRs are paid.

And yet mods still take the blunt of the community's nailbat. They volunteer for this. Maybe it's for the sheer power, as minute as it is (its an online forum, remember). Maybe it's for the ability to close unwanted topics they just can't stand. Whatever the reason they chose to volunteer, they have to be nice to the community. They can't start fights; they shouldn't be provoking and instigating conflicts.

Just like a CSR. Except mods are volunteers.


Remember: In a school, a college, a forum such as this, or even your company, there are three levels of employment.

Administration, Management, and Worker.
Administration, Teachers, and Students.
Administration, Mods, and Community.

The mods are the intermediaries. The admins decide the actions. Who does the community usually voice their opinions to? They convene with other people in the community, and then form a band and yell at the mods. Not particularly yell, let's just say they go to the mods to voice their opinions.

Opinions are harsh sometimes, esp. the ones that are intended to hurt. What can the mods do except attempt to stay calm and try to stop the conflict. If a mod can't stay calm, they get fired. Or in this case, demoted. That is why it is absolutely neccessarry to find a volunteer who is coolheaded and can take an opinion and accept it; you can't have someone who has a past of bashing and cussing, it's just not logical for the job description.

But the most important point I want to make is that mods here are here for you. They aren't paid. They aren't reimbursed for their time. They are here for your wellbeing, and always hoping to see the community happy. Mods also have to take the shallow part of the blame game when the community is dissatisfied, not the administration. So I suggest we should all take a good breather, and let the mods do their jobs. Not many of us have a lot of complaints with the current staff, so why start now? Why not throw them a bone? They come on and diligently moderate the boards. Why force them to deal with the drama that the community inconveniently generates almost everyday? Why not just make their volunteer work a bit easier?

It's established the community wants to know why people were chosen for staff. I'm sure backstage has addressed this issue. When the administration comes and sees, they will choose to reveal the information or not. Making a thread/throwing tantrums/yelling at mods won't get you the info any sooner.

So. Just..drink some ice water and relax. Read a book.

Or study for Finals, which will be coming up soon, along with the SATs and AP Exams. Excersise works well, also?

[racoons > you]

Essentially, what Chrissy said.

it is NOT acceptable to tell us that the administration had reasons for the newest appoinments, and then fail to provide those reason.

i understand why i wasn't chosen as a mod, although i do feel that some of the logic behind the new appointments was seriously flawed (although by no means all, most people thoroughly deserved their promotions). the whole 'give them a chance, we'll demote them itf they aren't good enough' thing, is, basically, a load of bullshit. if that is your way of weeding out the unsatisfactory candidates, then why not give a position to people such as Chrissy or Emmalie, who have both proven themselves to be EXCEPTIONAL candidates for mod-ship.

It is clear from the amount of negative feedback that SOMETHING was not right with the new appointments. people aren't pissed off because the 'popular' members weren't selected. we are piussed off because the BETTER ones weren't

[Heathasm]

you guys really need to stop
have you even let her have a chace as a mod for over 12 hours?
no
have you given any of us?
you're seriously discouraging the people that were chosen. Every one is saying the same thing, that so and so should be modded..yeah...sure you guys dont want this to be a popularity contest.

it is NOT acceptable to tell us that the administration had reasons for the newest appoinments, and then fail to provide those reason.

i understand why i wasn't chosen as a mod, although i do feel that some of the logic behind the new appointments was seriously flawed (although by no means all, most people thoroughly deserved their promotions). the whole 'give them a chance, we'll demote them itf they aren't good enough' thing, is, basically, a load of bullshit. if that is your way of weeding out the unsatisfactory candidates, then why not give a position to people such as Chrissy or Emmalie, who have both proven themselves to be EXCEPTIONAL candidates for mod-ship.

It is clear from the amount of negative feedback that SOMETHING was not right with the new appointments. people aren't pissed off because the 'popular' members weren't selected. we are piussed off because the BETTER ones weren't

*refrains from cursing*


you guys stop trying to make the people who decided on the new mods think like you. you can program your computer, but not the people in it. and this is hardly a 60s moment, your cb life is NOT in jeapardy, so stop all of the protesting because its really dumb.

[*mzkandi*]

Heathasm, how do you know they are talking about her

anyways....

You know what, I totally see where James and Chrissy are going with their arguements but come on guys..You know what, I thought I was qualifed too to be a mod because I was going to put action behind my words but guess what, I wasnt chosen and also guess what else, no one was rooting for me. That didnt matter because I was having faith that the whole thing wouldnt be a popularity contest. And I dont think it turned out to be which is good. As far as the whole 'we need an explaination thing', I am curious to know myself, even though I think there is a possibility of that opening a can of worms. If the admins feel the need to explain themselves then they will and if not then the handful of us (us being used as a general term) still complaining will have to deal with it. Also another thing I would like to say in gerenal, dont ever think you or someone else are owed anything (overqualifed or not).

Also I heard from another thread that there is now a verbal warning thread backstage, I am glad this idea got implemented.

[Heathasm]

Heathasm, how do you know they are talking about her

anyways....

You know what, I totally see where James and Chrissy are going with their arguements but come on guys..You know what, I thought I was qualifed too to be a mod because I was going to put action behind my words but guess what, I wasnt chosen and also guess what else, no one was rooting for me. That didnt mattered because I was having faith that the whole thing wouldnt be a popularity contest. And I dont think it turned out to be which is good. As far as the whole 'we need an explaination thing', I am curious to know myself, even I think there is a possibility of that opening a can of worms. If the admins feel the need to explain themselves then they will and if not  then the handful of us (us being used a general term) still complaining will have to deal with it. Also another thing I would like to say in gerenal, dont ever think you or someone else are owed anything (overqualifed or not).

Also I heard from another thread that there is now a verbal warning thread backstage, I am glad this idea got implemented.

i mentioned her because thats where this whole thing started and then i mentioned the rest of the people who got chosen afterwards

[xquizit]

you guys really need to stop
have you even let her have a chace as a mod for over 12 hours?
no
have you given any of us?
you're seriously discouraging the people that were chosen. Every one is saying the same thing, that so and so should be modded..yeah...sure you guys dont want this to be a popularity contest.
*refrains from cursing*
you guys stop trying to make the people who decided on the new mods think like you. you can program your computer, but not the people in it. and this is hardly a 60s moment, your cb life is NOT in jeapardy, so stop all of the protesting because its really dumb.

my thought's exactly.

since some of you may not read it, i'll post here what i posted in the 'new staff members' thread.

Why are you guys so quick to assume that there's some sort of conspiracy and that we've chosen friends over more qualified applicants? How could any of you possibly make that assumption without taking part in the process yourself? I'm a bit disappointed that some of you, rather than contacting one of the admins about your concerns or discussing it amongst yourselves in private, chose to publicly state your disagreements and humiliate our new staff members. Those who were chosen are not at fault, there is no need to embarass them. Please practice some tact and have some consideration for those whose feelings may get hurt.

[racoons > you]

actually, i dont reall ycare if i get an explaination or not. i just dont think its a reasonable argument to just say 'we have them' and leave it at that, or to say 'well we can always demote them later'

and also, im sure dani will do a good job as a mod (actually, my post wasnt directed to her, but i get why it was seen in this context, so im sorry if it hurt your feelings)

also, what does 'its not a 60s moment mean?

and im perfectly aware my cb life isnt in jeopardy, thanks, i'm merely excercising my right to free speech, and pointing out what i see to be wrong. if you dont agree, fine. if you do, good.

but your argument about not being able to program people works both ways, you know. you cant change the way i think any more than i can change the way you think.

i would also like to state, for the record, that im not angry that i didnt get modded. i never actually thougght i would be, to be honest, because i haven't been on cb as long as some of the other people who had applied. good luck and congrats to everyone who did get it, espcially rachel, who is at least one person i can count on to do a good job



so, 'peace, love, and seething resentment', eh?

[sammi rules you]

HEY GUYS GUESS WHAT?!?!?!
asking us why the new mods were chosen has ABSOLUTELY NO PURPOSE!!!

you know whyyyyy???

CAUSE WE DIDN'T CHOOSE THEM.

only four people chose mods. 1. 2. 3. 4.

none of them were regular mods.

SO STOP BOTHERING US ABOUT IT. KTHX. cause we don't know either.

in fact, don't ask at all. cause it's none of your business anyway.

[racoons > you]

im sorry, the way decisions which effect us is none of our buisiness?

how does THAT work?