IE & Firefox help, freezes, connection Options

[supjuls]

So I have IE and Firefox and i'm having problems with both.

For IE, My mom tried updating it to the new version, but when we got it, it kept saying the connection was reset even though we were connected to the internet. so then i uninstalled the update and went back to the old one. but now, it will only let me go on my homepage and when i try to go on any other page, it freezes and sometimes all these windows start poping up.

For firefox, i have to keep installing and uninstalling it because it keeps saying the connection was reset and i don't know any other way to fix it. I know i'm connected to the internet, though, because my connection status says 'connected' and i can go on messenger.

Help, please?

[viugiufgjhfhjfhg...]

[...]it will only let me go on my homepage and when i try to go on any other page, it freezes and sometimes all these windows start poping up.

Sounds like your computer is ridden with some sort of malicious software, at least from judging from that line alone. =|

Have you tried checking it for spyware? This thread offers helpful resources that you could use.

[think!IMAGINARIL...]

^ Yeah, I agree.
It's probably some type of malware. Try scanning your computer with Ad-Aware.

And if that doesn't work, try Opera. It's a really good browser, I like it better than Firefox.

[supjuls]

^ Yeah, I agree.
It's probably some type of malware. Try scanning your computer with Ad-Aware.

And if that doesn't work, try Opera. It's a really good browser, I like it better than Firefox.

hm, i tried the housecall site, but it says there was nothing wrong with internet explorer?


i also downloaded Opera, but it said the connection was reset and i was online :/

[think!IMAGINARIL...]

Are you on a wireless connection? Try a grounded internet connection.

And again, scan your computer with Ad-Aware. It'll get rid of the malware on your computer.