Moderator Performance, V.2, Suggestions/Complaints/Compliments Options

[*This Confession*]

I suppose mine is getting better, I always seem to post until I'm first one the top 10 posters of the day

Then I post more or do stuff in photoshop. Lately I've been doing a lot of request for people which is kind of odd.

^You've been more active, I've seen you around a lot more.

[demolished]

Don't mind if I pin this. It'll be easier to find. I reduced the font size in the first post so that you can actually read what is written. =P

You are awesome.

[*digital.fragrance*]

Mona is an AWESOME leader - she is the Ninja of all the forums

Kristina, you're pwnage of the Graphics Forums is the best! You are the supreme ruler

Jackie, *yay for Xanga junkies!* You've been really active, and you're doing an excellent job!

Reili, I so enjoy your random posts - you brighten my day, and you are an excellent moderator!

.... that's all for now.

[*Azarel*]

Where is Krista?

[*This Confession*]

Shes being like crushed with school.

School just started for me. I'm going to have more homework, probably. So I'm not going to be on all the time.

I don't know what grade shes in, but if its what I'm thinking and if she has all honor classes or AP classes then I'm sure homework is killing her.

Just give her time, she'll come back. A lot of people have been pretty inactive because of school.

[*I Shot JFK*]

or, she could do the sensible thing and step down if she cant do her job...

[*This Confession*]

I'm quite positive she can do her job just fine. Everyone has to take a break sometime, this isn't a real job. School is going to be a lot more important later in life and I'm sure most of us want her to get a good education.


Brenden (IrockcB)

Also may be absent for alittle bit, he IMed last night to tell people about it.

Brenden: Could you post in the chit chat form that I am unable to access any cB topics. I can get into cB itself, but whenever I click on any topics, I can't access them because my mom accidently put some parental control block on it so it's probably the curse words blocking the topics.
Brenden: I just don't want them thinking I'm taking 2 free days without even saying so
Brenden: My mom is out of town right now
Holly Infinite: k I'll just copy what you just said and paste this.
Brenden: ok THANK YOU
Brenden: I'm so angry at her haha
Holly Infinite: haha

[*I Shot JFK*]

no, it isnt a real job per se, but her duties no tbeing fulfilled has real consequences for cb. and WHY would you be positive that she can do her job just fine, when she is already not doing it?

honestly, holly, if i wanted someone to be tedious at me, i woul dhave asked.

[*I Shot JFK*]

Sorry to double post, but this isnt related to the last post.

Rebecca failed to notify me via pm of a verbal warning, and likewise failed to inform me via pm that my warning level had been raised.

I suggest that she read the rules.

[*Azarel*]

I find it absolutely lovely how you guys are so quick to jump onto anyone that attacks your judgement (cases in point: exhibit a, exhibit b), but people who spam it up in MP for a while or spam it up by creating a bunch of similar topics only get a warning of a verbal warning. Or even someone who violates multiple guildines gets more than one verbal warning. I won't even touch Seon Ho, who instead of being suspended like other members would be if they acted like him, gets raised a warning level (which, to him is like a slap on the wrist). Then there was the whole Josh issue, which is hopefully already dealt with, but I got scolded for saying something less than he did. You guys are really consistent, yano?

And how is this punishment of coming forward any less leniant than the punishment of not coming forward? To be fair, you started it; I only had good intentions when I posted what you initially attacked. (btw, this is the issue J&A has with you [Mona] at the moment.)

[*Zatanna*]

Actually, I had a PM with the verbal warning ready. Unfortunately my son's school called and my son has a fever. He doesn't have medical coverage right now (I'm sure you don't care about that) and if he gets ill enough and has to be hospitalized. Well, I think you get my point. Obviously the PM was never sent. You can ask around, any recent verbal warning I've given have included that PM (including one I gave to today).

I got back to my computer and closed all the windows thinking it was already sent.

My mistake, I'm aware of that.

Not that it matters, not that anyone cares and I'm well aware that it doesn't address what Anna said at all.

I don't expect it from you, but I'm going to need a few to get things in order domestically before I can really go through both of your replies and give them the time and attention they deserve. Sorry, but my kid is more important at the moment. Regardless of what you think of me, I'm sure you can understand.

I'll talk to Mona about the discrepancy with James' warning. Rules are rules.

I briefly saw the post regarding the spam in MP. Quite frankly, the majority of all posts in MP is nearly spam if you think about all the repetitious "you look great"s and what not. Don't be surprised if you see some threads moved around in the future. Not that MP is one of them, just threads like that in general that have sort of an auto-response component to it.

Edit:
Ok, thing is, Ian stopped. And there were so many of them that my responses weren't necessarily congruent with the timeline in which all of those posts were made. Regardless, he stopped and hasn't been doing it since. That is why his warn level wasn't raised.

The posts in the MP thread? I believe all of the them have been warned before, in fact, I believe that at least one of them fairly recently came back from suspension. This is a wretched excuse but that dang thread moves so fast sometimes that I miss things. I thought that they had stopped after I posted that long post with all of those quotes.

Sean Ho? I WISH I had an answer to give you. All I can say is that it is out of most of our control. You honestly think that the majority of us don't absolutely agree with you that there is way too much leniency where he's concerned? Because we do. It's a brick wall and I'll never fully understand why.

I don't know all the details about the Josh thing, other than it seems to me that there isn't a problem right now.

Really quick I'd also like to add that I feel like you guys are really quick to jump down certain staff members' throats. What I find unfortunate about this is that Mona and I have been here almost more than anyone has been recently. You complain about activity. I may not do things that you agree with, but I'm here and I honestly do try. Many of the mods (as you've complained about) haven't been around much due to vacations, schools, projects, etc. I've been trying to do everything I can to help out around here. I'm not being facetious when I say that it's too bad nothing I do is good enough because all you will concentrate on is the bad where I'm concerned. Something I said was really badly taken to the extreme and unfortunately taken the wrong way and taken out of context. I've re-read what I wrote and I can understand why, it's just unfortunate. What never reached you was the good I said. And there were several compliments I gave where you were concerned. But again, those weren't repeated.

There's nothing I can do at this point but keep trying and keep doing my best. I'm not going anywhere and I'm not going to resign, so you're just going to have to deal with me.

Sorry it's not better for you. I really am.

This post has been edited by Zatanna: Sep 15 2006, 04:22 PM

[*Azarel*]

I briefly saw the post regarding the spam in MP. Quite frankly, the majority of all posts in MP is nearly spam if you think about all the repetitious "you look great"s and what not. Don't be surprised if you see some threads moved around in the future. Not that MP is one of them, just threads like that in general that have sort of an auto-response component to it.

MP, yes, may very well be spam, but at least it's on topic; Christine and Sally were conversing back and forth, and in foreign languages, no less. They both have histories of doing spamming, and it's not like they didn't that they were breaking the rules (or whatever, y'know).

I get that you need time; I just felt the need to clarify that.

[*digital.fragrance*]

Hey guys, people aren't perfect, and giving people the benefit of the doubt would be nice once in a while. You guys are doing your jobs - reporting, critquing, and so on, and that's great! No really, I mean that . I don't no anyone else that is willing to point out this communitoes problems, and it is nice to hear another's opinion.

But there come's a time where you can just be too critical. Mistakes happen. The mod community is trying it's best to be un-biased and fair to all people, but we are not machines. We are working on resolving some of our flaws, but at this point, you guys need to trust us to get this stuff done. Rebecca is one of the most dedicated, hard working mods on cB, and heck, her son is more important. She's doing a great job. Just give her a break sometime.

Fair?

[*Azarel*]

Nobody's not giving Rebecca the time, but I didn't see why I had to wait for her to resolve things irl before posting what I did post. I'm sure pretty sure that James wouldn't have taken issue (as much) if he had known ahead of time about Rebecca's situation.

[*digital.fragrance*]

^ I know he wouldn't have if he had known - and I'm glad you posted that. We need it, and if we're to be fair in anyway, we need people like you.

I just think it's time to maybe give her her space... if I were her, I'd be very frustrated. She's getting a lot done for cB, and I hope that all of the emphasis on her, solely, stops.

[*Zatanna*]

I edited but you guys replied fast in here. Sorry it took so long.

I understand what you are saying regarding those posts in MP. They all came up question marks to me so I was really confused, but knew that they weren't exactly behaving themselves.

I wish I could have communicated better with James earlier, but this afternoon is a blur. As I mentioned in my response, I'll talk to Mona about it. But I did warn him (even though there's another element that wasn't done) and he told me to "f*ck myself." Now while that's amusing, he knew what he was doing.

[*Azarel*]

Edit:
Ok, thing is, Ian stopped. And there were so many of them that my responses weren't necessarily congruent with the timeline in which all of those posts were made. Regardless, he stopped and hasn't been doing it since. That is why his warn level wasn't raised.

The posts in the MP thread? I believe all of the them have been warned before, in fact, I believe that at least one of them fairly recently came back from suspension. This is a wretched excuse but that dang thread moves so fast sometimes that I miss things. I thought that they had stopped after I posted that long post with all of those quotes.

Sean Ho? I WISH I had an answer to give you. All I can say is that it is out of most of our control. You honestly think that the majority of us don't absolutely agree with you that there is way too much leniency where he's concerned? Because we do. It's a brick wall and I'll never fully understand why.

I don't know all the details about the Josh thing, other than it seems to me that there isn't a problem right now.

Really quick I'd also like to add that I feel like you guys are really quick to jump down certain staff members' throats. What I find unfortunate about this is that Mona and I have been here almost more than anyone has been recently. You complain about activity. I may not do things that you agree with, but I'm here and I honestly do try. Many of the mods (as you've complained about) haven't been around much due to vacations, schools, projects, etc. I've been trying to do everything I can to help out around here. I'm not being facetious when I say that it's too bad nothing I do is good enough because all you will concentrate on is the bad where I'm concerned. Something I said was really badly taken to the extreme and unfortunately taken the wrong way and taken out of context. I've re-read what I wrote and I can understand why, it's just unfortunate. What never reached you was the good I said. And there were several compliments I gave where you were concerned. But again, those weren't repeated.

There's nothing I can do at this point but keep trying and keep doing my best. I'm not going anywhere and I'm not going to resign, so you're just going to have to deal with me.

Sorry it's not better for you. I really am.

What I was trying to point out with Ian and the two/three in MP was that they didn't receive an actual verbal warning, but rather a warning of an impending verbal warning if they didn't stop; why didn't they just receive actual verbal warnings? And yes, I know that Seon Ho has been brought up before multiple times by multiple people and that staff agrees, but he's still here as the resident forum troll. *cough* :x And I had already PMed Mona about the Josh issue.

We complain about the activity of mods that are inactive, obviously; the reason we don't differentiate between those mods is because those who are inactive are pretty obvious. Yes, I get that the mods we(I) complain about are inactive because of various reasons, but in the mod hiring thread, wasn't it stated (oh, and I know it was, so ignore the rhetoric here) that cB wants dedicated members as staff? I understand that moderators may need breaks once in a while, but.. sometimes those (school/hw/vacation) are just excuses.

I mean, Kathleen (before she was demodded) had just started school and just gotten a new job, but she still made the effort to spend at least fifteen or so minutes on cB, doing as much as she could, and it clear that she was trying. Also, Keira (sorry to bring you into this, I need another example) was active on cB during the most difficult time of her life. And even you, Rebecca, are on cB when there are real life issues you need to deal with. I'm not saying that moderators should neglect non-cB obligations in order to be good moderators; it's just that they willingly signed on to be moderators, so they should be doing their jobs.

Compare the situation to.. say.. a TA. In both cases, you're not getting paid, but you've signed up to perform some sort of duty or something or another. (Wow, I am so good at explaining things. XD) If an TA neglects their duties (to grade papers, photocopy stuff, help out the teacher, whatever), no matter what the reason, they would be given a bad grade as a TA, right (er, at my high school it was a class)? But once in a while, if the TA asked to not do anything for the teacher that period because they needed to study for a test, it would be acceptable because it wasn't often that it happened. Technically, a mod (imo) should have something like that going along. Most of the time, they should be actively participating and performing moderator actions if they take a break once in a while for a few days at a time, but return, continuing with the active modding and such, it should be no problem. However, the mods(I) we were(was) complaining (and in one case, still am) about did no such active modding.. (I know, not exactly the best analogy, but it gets my point across.) I've been rambling on about that for entirely too long. >_>;

Anyway, the good was relayed to me, but not until after the fact of the matter (and it wasn't by the guilty, either, but rather the other [unfairly] accused who actually had nothing to do with the whole situation). After all, there's that one pesky rule, isn't there, hm?

I wish I could have communicated better with James earlier, but this afternoon is a blur. As I mentioned in my response, I'll talk to Mona about it. But I did warn him (even though there's another element that wasn't done) and he told me to "f*ck myself." Now while that's amusing, he knew what he was doing.

I'm not saying James's behavior didn't warrant the actual warning; I was using his situation in comparison to the other two situations where (as I've already stated before) the members didn't receive real verbal warnings.

And on a(n almost) completely different note, I haven't seen Reili around lately; is she on break?

*wheeze* Sorry that was so long.

[*I Shot JFK*]

Obviously i wouldnt have reacted had i known about the circumstances, and i apologize to rebecca if i added to the stress of the situation.

i wasnt particularly in the mood to be reasonable when it came to cb at that point, and i was irked merely because i didnt notice my own warn level for about 15 minutes, and assumed that i would have been punished further for actions i committed when i wasnt even aware that i had a raised warn level. thats all.

and rachael, i would like to point out that generally speaking, enough benefit of the doubt has been given already. we're over it more than a little bit.

[*Zatanna*]

I feel asleep last night after the Nyquil kicked in.

Anyway. I understand that there needs to be more consistency in how people are warned, both verbally and raised warn levels.

This is something I brought up a while ago, actually. There is way too much ambiguity on the subject and so much has been left for interpretation, including what merits a warning and how much merits a warning (if that makes sense). For example, would spam (or being off topic) be considered as severe of an offense as attacking another member? I know attacking is too harsh of a way to put it, but I think you know what I mean. There isn't anything to follow, no clear guideline or rule to base actions on.

It really is unfair, both to members who receive punishment and to mods who have to figure out how and when to discipline.

The subject is touched upon here and was brought up in the By Laws forum. Of course, we all know that nothing has been formally written up as far as By Laws are concerned.

I think what needs to be done (and is being worked on, actually) is a clear set of guidelines that specifies when someone should be warned, how they should be warned (including the in-post warnings AND PM communications) and what type of offenses would merit these warnings.

In the meantime, I'll personally do my best to be more consistent in the way I warn, including warnings of a warning. Dumb sentence, I know. I mean things like, "Next time you'll get a verbal warning," types of warnings.

[*I Shot JFK*]

^ actually, formal bylaws are half written... im working on the rest, but lacking time to really sit down and do them right.

[*Zatanna*]

That's cool, James. It'll be nice to see them once they're all written. (Written, typed, whatever).

[Nymphetamine]

Jesus, this feels like a courtroom. Anna = judge. All rise.

[*I Shot JFK*]

well... yes... and given that the purpose of this thread is to evaluate the mods... that would be bad, how?

[*Zatanna*]

All of you are judges, not just Anna.

And yes, James is right. That is what this thread is about, evaluating mod performance.

So please respond here if you are doing just that.

[*This Confession*]

I think everyone is handling everything well, it seems as if the superlatives were a nice touch and everyone seems to be enjoying those and chatting away about who their going to vote for and such.

Rebecca I would have to say you are doing a great job, having to deal with personal problems and then still putting time out to fix and help createblog, your doing awesome