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Picture Gallery Problems & Hidden Buttons, Need help restoring upload/edit photo pg
rosannaj
post Dec 4 2005, 01:34 PM
Post #1


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Group: Member
Posts: 9
Joined: Nov 2005
Member No: 307,832



Ok, Here's the issue.

I click on Safe Mode.
I click on Images.

The page then shows 12 pictures in Safe Mode, ready to edit captions.

6 of the photos DO NOT have captions and cannot be edited. These are the same 6 photos that DO NOT appear when viewing my photo page in normal view. I try adding captions to these pictures, but after I hit the submit button and the page refreshes, the caption did not take to the picture and the pic is still left with no caption. Manual submit does not work either.

5 of the photos have captions, but still can't be edited. I cannot delete any of the text or add any characters to the caption...it's stuck. Manual submit does not work either.

1 photo is the culprit with the following code in the caption:
<body bgcolor="66FFFF"><style>table,td{background:transparent}</style

So, when I try to edit this caption to remove the code, it takes me to a page where only this photo is shown with the following caption:
<body bgcolor=

I tried deleting this partial code (I don't know why all of it is not there) and replacing it with a new caption, but there are no buttons to submit the new caption. Nothing. Nada. Manual submit does not work. Tried with both [1] and [2].

So, I looked into manual submit buttons and tried it every which way possible. It doesn't work.

I'm at my wits end. This is beyond my technical knowledge and I don't know where to turn to get any answers.

I have e-mailed myspace customer service 4 times and haven't received any kind of reply.

Can anyone help? Anyone? Seriously?

thanks,

Rosanna

http://www.myspace.com/rosannaj
 
Jane Doe.
post Dec 4 2005, 03:06 PM
Post #2


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Group: Member
Posts: 2,534
Joined: Jul 2005
Member No: 170,127



don't send a message to customer service. they never reply. I'd suggest you send a message to http://myspace.com/myspacehelp

they've always replied to my messages..
 

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