apple ipod battery replacement |
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 Jun 12 2005, 10:13 PM
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#26
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 samurai champloo!  Group: Member Posts: 748 Joined: Dec 2003 Member No: 2  |
QUOTE(sadolakced acid @ Jun 12 2005, 10:08 PM) i'm going to have to disagree with that. apple does not rank the highest in thier customer service. now, i'm not trying to start a war; i only know about iriver's customer service, so that's why i'm going to talk about it: iriver: call them. tell them your problem (it can be something as small as you hear pops in the music, or that the supplied case scratched the player. ) now; once you tell them your problem, you print something out, and then send your player (only the player) to them, and you get a new, boxed player. if your player is discontinued, they will ship you the replacement. if there is no replacement, they ship you the model with the closest features, and is more expensive than your model. sure; apple's customer service may be good, but that doesn't warrent saying they rank the highest. other companies rate higher. oh yea, and for legitment problems, they honor the warrenty well outside the one year. for free.  I apologize, I did not mean to say they are the highest, but it is pretty much up there. iRiver's customer service sounds about the same as Apple's, except the new part(refurbished, as we discussed before). Only Apple will send you a box after you've contacted them so that you can send out your iPod. If you're lucky enough to be near a store, then they'll replace it on the spot. It even covers the crackling/busted earphones(although the ones Apple makes are horrendous...) QUOTE Are you kidding? Apples Customer Service with their iPods suck. My friends hold button broke. So he returned it, it worked when he got it back, But he tried his other buttons and his Play button didn't work either. Shortley thereafter his Hold button broke again. Eh, dunno what to say to that. I assume your friend went back to get it fixed? Did it work thereafter? Or did they replace it? |
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Jun 16 2005, 04:05 PM
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#27
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 baker o.O Group: Member Posts: 446 Joined: Feb 2005 Member No: 97,190 |
alright wellll i sent in my ipod on monday to the apple it was haveing a hard drive problem i think... well today is thursday and i got it back and i opened it up and it was a brand new ipod O.O!! so i have to say apple care is A++
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Jun 16 2005, 04:31 PM
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#28
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 hi, my name is brianna! =] Group: Official Member Posts: 5,764 Joined: Jun 2004 Member No: 22,114 |
QUOTE(Baku @ Jun 16 2005, 1:05 PM) alright wellll i sent in my ipod on monday to the apple it was haveing a hard drive problem i think... well today is thursday and i got it back and i opened it up and it was a brand new ipod O.O!! so i have to say apple care is A++ It's hard to tell if it's brand new or not. Because refurbished doesn't neccesarily mean scratched. |
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Jun 16 2005, 04:35 PM
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#29
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baker o.O Group: Member Posts: 446 Joined: Feb 2005 Member No: 97,190 |
well, its a new case as far as i can tell it has the stickers on it like when you first buy it, it is formatted as apple insted of pc like when you frist get it i really wouldnt think its refubished
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Jun 16 2005, 04:37 PM
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#30
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hi, my name is brianna! =] Group: Official Member Posts: 5,764 Joined: Jun 2004 Member No: 22,114 |
QUOTE(Baku @ Jun 16 2005, 1:35 PM) well, its a new case as far as i can tell it has the stickers on it like when you first buy it, it is formatted as apple insted of pc like when you frist get it i really wouldnt think its refubished Oh, that's cool. Was your old iPod scratched? |
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Jun 16 2005, 04:50 PM
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#31
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baker o.O Group: Member Posts: 446 Joined: Feb 2005 Member No: 97,190 |
it had alot of scuffs and scraches in it, but i eally dont think they would refubish the case becasue it was still pretty much brand new and they had me put in the new serial on the back of the new ipod so i would have to say its a brand new ipod
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Jun 19 2005, 06:40 PM
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#32
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 Seoul Rocks! Group: Member Posts: 936 Joined: Jun 2005 Member No: 155,811 |
iPods are really in essence a waist of money, you can get the same thing from dell with BETTER support and warranty's for close to half the cost. You pay for the stupid name and the little apple logo.
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Jun 25 2005, 04:07 PM
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#33
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 APPLE Group: Member Posts: 2,989 Joined: Aug 2004 Member No: 39,182 |
yeah, im really starting to dislike apple now..
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