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Banned, I want to make them feel bad about it :/
emberfly
post Jul 27 2009, 09:37 PM
Post #1


kthxbai
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Group: Official Designer
Posts: 2,832
Joined: Feb 2008
Member No: 621,203



Here are the emails in order:

#1: from Rappelz GMs:


QUOTE
Hello,

You have received a 10-day ban from Rappelz for a Terms of Service violation. Specifically, please see item 3(b) of the Gala-Net, Inc. Terms of Service in which you agreed not to:

"Harass, threaten, abuse, disparage, libel, slander, embarrass, or engage in any other disruptive behavior involving another Member, guest or Gala-Net employee."

As this is your first offense, you have received only a temporary ban. If you are involved in any other incidents of this nature then further action may be taken against your account.

Please reply to this email if you have any questions regarding this incident.



#2: From me:


QUOTE(me)
Am I being banned for something I said on the forums or something I said in the game?



#3: From Rappelz GMs:


QUOTE
Hello,

You were banned for something you said in game.

Please reply to this email if you have any other questions.



#4: From Me:


QUOTE(me)
If at some point in time I break this rule again, will I be banned permanently?



#5: From Rappelz GMs:


QUOTE
Hello,

We evaluate each incident on a case-by-case basis. The nature of any future incidents would have to be taken into account before determining what, if any, account action would be taken. We're sorry we can't be more specific. However, if something of this exact nature occurred again, your account would be suspended for a longer duration, if not permanently.

Please don't take this as an opportunity to test our policies. We hope that you will continue to enjoy Rappelz without breaking the Gala-Net Terms of Service again once your ban has expired.



#6: From Me:


QUOTE
Well, I'm not sure if I can enjoy it anymore.

Sometimes people get angry. Sometimes people say things before they think. If the next ban I get for doing this is a permanent one, I see no reason to even continue playing with this account. Why waste time on an account that will inevitably become inaccessible in the future? It would only add to the overwhelming grief.

I would be forced to play in a state of constant paranoia whenever I typed something. I would have to consciously be monitoring every little thing I say. It is impossible to enjoy oneself like that.

If the next ban were to be a temporary one, then I would actually have a reason to continue playing. I would be given the opportunity to learn from my mistake and practice thinking before typing.

Do you understand where I'm coming from?



I want to say something that will make them feel guilty :/
 
 
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brooklyneast05
post Jul 27 2009, 09:40 PM
Post #2


I'm Jc
********

Group: Mentor
Posts: 13,619
Joined: Jul 2006
Member No: 437,556



they aren't going to give a f*ck regardless of what you say
 
emberfly
post Jul 27 2009, 09:42 PM
Post #3


kthxbai
******

Group: Official Designer
Posts: 2,832
Joined: Feb 2008
Member No: 621,203



QUOTE(brooklyneast05 @ Jul 27 2009, 09:40 PM) *
they aren't going to give a f*ck regardless of what you say



Why not? They're real people, too.
 
Simba
post Jul 27 2009, 09:44 PM
Post #4


Photoartist
********

Group: Staff Alumni
Posts: 12,363
Joined: Apr 2006
Member No: 399,390



QUOTE(emberfly @ Jul 27 2009, 10:42 PM) *
Why not? They're real people, too.
lol, sorry, but truth is they're probably not even reading what you're saying, look at how canned their responses are
 
emberfly
post Jul 27 2009, 09:45 PM
Post #5


kthxbai
******

Group: Official Designer
Posts: 2,832
Joined: Feb 2008
Member No: 621,203



QUOTE(ArjunaCapulong @ Jul 27 2009, 09:44 PM) *
lol, sorry, but truth is they're probably not even reading what you're saying, look at how canned their responses are


I know. I always feel like I'm talking to a robot XD



I have sent them emails before, and here is one as an example:

QUOTE(me)
Hello Good Sir or Madam,
I was partaking in a rambunctious duel located in the South field of Rondo, and a ferocious salamander interrupted my fight. Unfortunately, before the salamander interrupted, I casted a powerful magical spell that annihilated the enemy after the duel had been canceled. Nonetheless, I received Wrath and an ambiguous amount of immorality points.

Here is an image as proof
http://xs140.xs.to/xs140/09271/duel_gone_wrong210.jpg

Do you plan on ever fixing this abhorrent issue?

Also, I would like to know if I could get a refund on the Immorality Soap that I had to use to remove the repugnant immorality that your flawed system has bestowed upon me.

Thank you.



From them:


QUOTE(them)
Hello,

Thank you for your e-mail to Rappelz Customer Support! Unfortunately this is a bug only the developers can fix, however we have provided you with a free Immorality Soap in your inventory. We apologize for the inconvenience.




The item I asked for is extremely cheap. You can find them just lying on the ground from people who have dropped them for being worthless.

It's a free game. I am in no way entitled to receiving a refund of any kind. The GMs are terribly understaffed. They are swamped with countless emails daily. Why would they take time out to give me an item in-game?

To me it seems like I hit a soft spot and they felt bad about the situation.
 

Posts in this topic
emberfly   Banned   Jul 27 2009, 09:37 PM
brooklyneast05   they aren't going to give a f*ck regardless of...   Jul 27 2009, 09:40 PM
emberfly   QUOTE(brooklyneast05 @ Jul 27 2009, 09:40...   Jul 27 2009, 09:42 PM
ArjunaCapulong   QUOTE(emberfly @ Jul 27 2009, 10:42 PM) W...   Jul 27 2009, 09:44 PM
emberfly   QUOTE(ArjunaCapulong @ Jul 27 2009, 09:44...   Jul 27 2009, 09:45 PM
serotonin   lame   Jul 27 2009, 09:41 PM
IWontRapeYou   Real people who get stupid stuff like that all the...   Jul 27 2009, 09:43 PM
serotonin   gm's get this shit from peopel all the time. ...   Jul 27 2009, 09:43 PM
emberfly   QUOTE(serotonin @ Jul 27 2009, 09:43 PM) ...   Jul 27 2009, 09:44 PM
brooklyneast05   QUOTE(emberfly @ Jul 27 2009, 09:42 PM) W...   Jul 27 2009, 09:43 PM
rnicron   who cares?   Jul 29 2009, 07:01 PM
tcunningham   He's just asking for advice on what to say.. n...   Jul 29 2009, 07:07 PM
hypnotique   QUOTE(tcunningham @ Jul 29 2009, 07:07 PM...   Jul 29 2009, 08:20 PM
Buttsex   QUOTE(hypnotique @ Jul 29 2009, 08:20 PM)...   Jul 30 2009, 01:43 AM
rnicron   QUOTE(Buttsex @ Jul 30 2009, 01:43 AM) h...   Jul 30 2009, 04:11 PM
hypnotique   QUOTE(rnicron @ Jul 30 2009, 04:11 PM) ??...   Jul 30 2009, 04:20 PM
IWontRapeYou   It's true. I'd ban all of you people if I ...   Jul 30 2009, 01:45 AM
hypnotique   QUOTE(IWontRapeYou @ Jul 30 2009, 01:45 A...   Jul 30 2009, 02:05 PM
illriginal   You're such a damn cry baby. Follow the polici...   Jul 30 2009, 04:11 PM
brooklyneast05   lol yeah right   Jul 30 2009, 04:21 PM
hypnotique   QUOTE(brooklyneast05 @ Jul 30 2009, 04:21...   Jul 30 2009, 04:22 PM


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