ordered something from VS. its not the right size., help? ; kind of a long story... Options

[princessx143]

it's kind of a long story. but one day i was on victorias secrets site & i saw these sweatpants that i liked. i asked my dad if he could get it for me and then he told me to set everything up first (like putting in the address & all that stuff). then when i got to the credit card part, i called him downstairs to fill in that stuff. he saw that i selected extra small and he asked me what size i was for other stores. i told him for my hollister shorts & sweatpants im a small. and for my aeropostale pj bottoms im a small. so he made me get a small even though i KNEW i would be an extra small. (i guess he doesnt like to listen to me.. haha) so yeah he ordered a small for me. it came the other day and its WAAAAAYY too long. what can i do? i thought about emailing them talking about an exchange but i dont even know what to say. and when i checked the vs website, they don't even have the pants anymore. what can i do? i cant even wear the pants now. and i really like it! and i dont really want to cut it or anything so yeah...

[karmakiller]

If you really dislike them, you can send them back and get a refund, but they will charge you $5 for shipping (I never pay for shipping from anywhere, free codes ftw, so it doesn't bother me to pay to send them back). VS has good customer service and your credit card will usually be refunded in less than a week. I had to exchange a pair of pants that were on sale, and they were still able to get them to me in a different size even though the weren't listed on their website. I sent the pants back on a Friday and the return got to me that Tuesday. If you're too nervous to make a return then just get a refund.

Here's their return policy:
http://www2.victoriassecret.com/html/custs...rns/?rfnbr=8685