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Serious Photoshp Elements Problem, I need help! Elements keeps crashing my computer!
Venia
post Jan 17 2008, 11:05 PM
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I've been having problems with Elements 4.0 on my Macbook. When I got the program six months ago, it worked great. In the past few months, however, it's been freezing up, timing out, unexpectedly quitting (in which case I lose up to 20 mins of work), and even crashing my whole computer. Just the other day, it somehow deleted all of my brushes, probably a good few thousand. It will take me all day just to reinstall them.

Will reinstalling the program help? I tried deleting it, emptying my trash bin, and reinstalling it, but that didn't seem to help. Maybe it didn't actually get reinstalled? I'm kind of new to Apple computers, so I don't know if there's anything special I need to do to uninstall and reinstall a program. Can anyone help me? I'm really frustrated with this problem right now!
 
 
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Comptine
post Jan 18 2008, 03:41 PM
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Is it a legitimate copy of the program? I know (even though we had PCs) that some friends and I had bootleg copies of Adobe Photoshop and other programs. All of us experienced severe problems with the programs after a few weeks of use (especially one girl who used it hardcore). I ended up switching to a copy a family friend burned made of Photoshop 7 and it started working better. Sometimes, burned/bootleg copies get transferred/copied wrong and there are big gaps or missing parts in the program.
 

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