computer administrator, not taking my name/password |
computer administrator, not taking my name/password |
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![]() Lauren :D ![]() ![]() ![]() ![]() ![]() ![]() Group: Member Posts: 2,105 Joined: Jul 2005 Member No: 176,997 ![]() |
Sorry for clogging up the tech forum with all my questions, but this one has really been puzzling me.
I am the administrator of my computer. I know my password. I know my administrator name. I'm typing them in carefully & correctly but every time I submit them I get an error message saying it's wrong! I even went through and reset my password, which includes typing in my old one, and it worked, but it's not working for anything else. The thing is, sometimes it will work, and sometimes it wont. I'm trying to do a software update and to use my 30- day microsoft word test drive, but it wont let me open it anymore because it says that I'm not the administrator. What the hell can I do to fix this? |
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#2
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![]() Lauren :D ![]() ![]() ![]() ![]() ![]() ![]() Group: Member Posts: 2,105 Joined: Jul 2005 Member No: 176,997 ![]() |
QUOTE 2. Follow the onscreen instructions to reset the root password (the root account is not the same as your account). Specifically: Select the name of the drive that Mac OS X is installed on, select the user named "System Administrator (root)" from the pop-up menu, type the password in the first field, re-enter the password in the second field, then click the Save button. 3. Restart from your Mac OS X Leopard volume. 4. When the login window appears, select "Other..." and log in as the root user using the password that was created above. 2. Did this. Followed your additional directions and was able to get here and save everything but... 3. Did not know where to restart. Everything on the apple menu was gray and unclickable, and the only menus on top of the screen were apple, reset password, & window. I clicked reset password, and underneath was quit reset password, so i clicked that and it brought me back to the main installer screen and it said to quit the installer click "mac os x installer" > quit installer. and then that gave me an option to restart and i did and... 4. nothing changed. there was no "login window" it just started up as normal and i still wasn't able to change my account to administrator. wow I feel like such a retard |
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