HoldFire, Domain Hosting & Registration Options

[jordanriane]

I run a web hosting company, Holdfire Network, and have recently (last night! :)) released a new design and unveiled new shared and reseller plans (cPanel.) HF has been in business since October 2005, and is home to dozens of happy clients.

Our shared accounts servers are located in the Dimenoc DC2 in Orlando, Florida while our reseller account servers are located in the Server Beach DC in San Antonio, TX. Our servers use AMD processors, Cent OS, and come with cPanel, Fantastico, and WHM (reseller only.) Want to check out the status and information on our servers? Check out our status page

For the month of February, we're running a very huge promotion to treat you to 50% off any annual account. The promotion applies to any annual shared or reseller account. Just use the promotional code VALENTINE (case sensitive) when checking out.


The following are two of our most popular plans: Basic for shared hosting, and Alpha for reseller hosting.

Shared Hosting: Basic
• 3GB of disk space
• 100GB of bandwidth
• Latest cPanel and Fantastico
• 15 add-on domains
• PHP 4 & 5 support
• Unlimited: MySQL Database, FTP accounts, Subdomains
• Web and FTP stats
→ Order Now! $40 annually

Reseller Hosting: Alpha
• 5GB of disk space
• 195GB of bandwidth
• Latest WHM, cPanel and Fantastico
• Unlimited cPanel accounts
• PHP 4 & 5 support
• Custom Nameservers
→ Order Now! $10 per month, $100 per year



Here are some questions that are asked the most:

Is my order approved and created automatically?
Due to increased internet fraud, accounts are not activated nor created automatically. This is to prevent any kind of malicious activity on the server. However you will receive an e-mail from us confirming your invoice payment. Account creation generally occurs within the first few hours of receiving your order (sometimes way quicker then that!)

Do you offer a money back guarantee?
We offer a 14-Day Money Back Guarentee. If you are dissatisfied with our service(s) for any reason, you will receive a full refund (minus any setup fees, domain name registrations, or registrar transfer fees) if you cancel your account within 14 days from the date your account was activated.

Can I use my reseller account to run my own hosting company?
Yes, you can create your own packages and sell them at your own price. However we do expect you to provide your clients with domain name registration, direct billing, and technical support to your customers. We don't want leave them hanging! =)

What forms of payment do you accept?
We accept Paypal and major credit cards for payments. You do not need a PayPal account to make a credit and/or debit card payment to Holdfire Network. We can also accept postal money orders upon request, but please contact our sales department if you have any questions about using other forms of payment.


Can you transfer over my existing cPanel account?
We can most definitely transfer over ANY size cPanel account to our servers, whether it's for shared or reseller. Not only that but it's FREE of charge to new orders. The only requirement is that your cPanel account be available (not suspended) to be able to transfer it over. Check out our cpanel transfer guide.

This post has been edited by jordanriane: Feb 20 2007, 05:19 AM

[Stephire]

Ok, I've already emailed this.
I've already payed the bill, and yet my account is suspended?
You have no number to get in contact with you about this, so I have to wait for who knows how long for your reply email.
I've already got my receipt even, yet I'm still suspended.
You sent the email to me about the billing the DAY you suspend my account.
Why have you done this?
I trusted holdfire, now I'm not so sure.
I want a prompt reply.
First you change all of your prices on me, I have pretty much the worst plan than anyone else. People get more space than me for FREE, and yet I'm paying ten dollars a month?
Now you suspend me without even proper warning.
As of right now, all the service I've got is pretty much screaming "Holdfire sucks, leave now. You're not a valued customer."