PROBLEMS WITH A - SHOP 3 ??, NON RESPONSIVE.... Options

[rney]

HELLO ALL!
I HAVE HAD 3 DIFFERENT PROGRAMS OF ANIMATION SHOP 3 ON MY COMPUTER SINCE APRIL OF 2005. THAT IS WHEN I BOUGHT THIS COMPUTER BRAND NEW FROM OFFICE DEPOT. I HAD FOUND ANIMATION SHOP ON THE INTERNET WEBSITE COREL I THINK AND DOWNLOADED A FREE VERSION THE FIRST TIME, WHEN THAT COPY DID NOT RESOND, I UNINSTALLED IT. THEN I INSTALLED IT AGAIN WITH A CD THAT WAS BOUGHT FROM THE STORE, THEN WHEN THAT ONE DID NOT WORK I WENT BACK AND GOT PSP 9 WITH ANIMATION SHOP 3 INCLUDED ON IT AND DOWNLOADED IT AFTER UNINSTALLING OLD PROGRAMS. MY PROBLEM IS, IS THAT ON ALL THREE COPIES OF THE PROGRAMS I CANNOT USE IT TO THE FULL EXTENT. WHEN I WANT TO USE THE BANNER MAKER OR THE ANIMATION GENERATOR OR USE ANY OF THE EFFECT TOOLS THE PROGRAM BECOMES UNRESPONSIVE AND I HAVE TO SHUT MY COMPUTER DOWN AND REBOOT TO GET OUT OF THE PROGRAM RESULTING IN LOST WORK THAT I HAVE PREVIOUSLY DONE. MY COMPUTER LIKE I SAID IS NEW, AN HP WITH A LARGE HARD DRIVE 104 GIGS I THINK PENT 4
I AM NOT THAT COMPUTER SAVVY BUT FROM WHAT I HAVE LEARNED THIS MACHINE IS ONE OF THE BEST MODELS ON THE MARKET. WHAT I CANNOT UNDERSTAND IS WHY I CANNOT USE SUCH A LOVELY TOOL FOR EVERYTHING I WANT TO DO. I HAVE TRIED TO FIND A PATCH OF SOME SORT TO NO AVAIL. I AM WONDERING IF ANYONE ELSE HAS HAD THIS PROBLEM AND IF YOU HAVE, WHAT WAS THE SOLUTION TO IT. I HAVE WROTE TO THE SOFTWARE COMPANY SEVERAL TIMES AND NO RESPONSE AS OF YET. I CAN TAKE A "SCREEN SHOT" AND SHOW YOU GUYS WHAT I SEE WHEN THE "CRASH" HAPPENS, IF YOU THINK YOU CAN HELP ME. THANKS FOR YOUR TIME AND FOR THIS WEBSITE...I WILL SIGN OFF NOW HOPING SOMEONE MAY BE ABLE TO GIVE ME AN ANSWER SOON.
THANKS RENEE BROOKS MACON GEORGIA......

[rney]

Thank you to everyone who responded. I will try and only have animation shop open the next time, and see where that gets me and I have firewalls also on computer, and I use Mcafee Virus, I do scans nearly every day as I dont want to take any chances and my IP has the stuff to scan for adware and spammers. Once again I thank you for your input, if I cant get this resolved I will just uninstall.