The screen on MP3 players..., I don't know if this should be here |
 Dec 27 2004, 03:50 AM
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#1
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 say maydayism.  Group: Staff Alumni Posts: 7,447 Joined: Jun 2004 Member No: 26,344  |
Well... so my friend has bought this new MP3 player.
When she got home, she found that there was no plastic wrap on the screen, and it was scratched. She phoned the store but they say they couldn't give her a new one unless of technical problems. Freaking out, she called me and asked me if there are any ways to remove the scratch marks on the screen. I, not knowing what to do, decided to post this up and see if any of one have any good ways. any help will be appreciated 
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Dec 27 2004, 04:50 AM
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#2
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 白人看不懂 !!!! Group: Member Posts: 3,838 Joined: Aug 2004 Member No: 40,824 |
why must she be so worried about the screen? if it's just a scratch...
Tell her to go back to the store and begin a bitch fit with the front desk about how she is not satisfied with the quality of the product. And how they sold her a "defective" product. How can she read and operate the player if there's a scratch on the screen? You can always bring along an adult and tell them that the packaging shows a non-scratched screen, and the product she got was scratched, and claim a false advertisement lawsuit. Or gather a crowd by loudly explaining the sad story of the scratched player, and how the store has failed in customer satisfaction and quality for the customer. Demand for it. |
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Dec 27 2004, 04:57 AM
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#3
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say maydayism. Group: Staff Alumni Posts: 7,447 Joined: Jun 2004 Member No: 26,344 |
Err well, maybe that's too much?
Well I mean there a big scratch on the screen... Thanks for your help anyways... so are there like... any chemicals to get rid of the scratch or does sandpaper help? Yea I know I'm not making much sense |
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Dec 27 2004, 04:59 AM
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#4
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白人看不懂 !!!! Group: Member Posts: 3,838 Joined: Aug 2004 Member No: 40,824 |
if its big enuf to hinder operation or even make it cumbersome to operate the product, it's a technical issue.
She can claim this and exchange it. |
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Dec 27 2004, 01:19 PM
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#5
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 Day's Nearly Over Group: Staff Alumni Posts: 4,553 Joined: Aug 2004 Member No: 45,183 |
QUOTE(niez_cho @ Dec 27 2004, 4:57 AM) so are there like... any chemicals to get rid of the scratch or does sandpaper help? Yea I know I'm not making much sense I don't think you can remove this scratch or whatever... unless her mp3 player has protein. |
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Dec 27 2004, 04:46 PM
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#6
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 dripping destruction Group: Staff Alumni Posts: 7,282 Joined: Jun 2004 Member No: 21,929 |
you can use a scratch filler...
but anyway, just go exchange it. if it's still in the returnable time... then exchange it. don't bring the manual, and say that the manual's missing, and you think it's been opened before and you want a new one. scratch fillers aren't good. |
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Dec 28 2004, 01:13 PM
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#7
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 Ne0 Is The One Group: Member Posts: 1,348 Joined: Jun 2004 Member No: 24,349 |
I would exchange it.
My mp3 player when I first got it freaking blew up when I charged it up. Something inside shortcircuited it and caught fire and started smoking. I returned it and they gave me another one which also was a piece of crap. It charged up but never turned on. So I contacted customer service for the mp3 player manufacturer who after several emails to tech support gave me a RMA number to return. I just send the mp3 player through my local post office and got it back a week or so later. Now it works. Try contacting the Mp3 player manufacturer and they should be able to help u or I would go to the store and returned it if it the store's fault. |
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Dec 28 2004, 03:21 PM
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#8
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 Senior Member Group: Member Posts: 4,357 Joined: Jul 2004 Member No: 28,115 |
Exchange it.
And besides, the product was probably already been returned if it has no plastic wrap on the screen. And is this scratch like, big? Like, a CRACK? that you can't even see through it? or just a SCRATCH? If it's just a scratch, just tell her that she's gonna get a scratch sooner or later.. |
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Dec 28 2004, 07:21 PM
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#9
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 Senior Member Group: Member Posts: 950 Joined: Jul 2004 Member No: 30,808 |
QUOTE(DaTru KataLYST @ Dec 27 2004, 4:50 AM) why must she be so worried about the screen? if it's just a scratch... Tell her to go back to the store and begin a bitch fit with the front desk about how she is not satisfied with the quality of the product. And how they sold her a "defective" product. How can she read and operate the player if there's a scratch on the screen? You can always bring along an adult and tell them that the packaging shows a non-scratched screen, and the product she got was scratched, and claim a false advertisement lawsuit. Or gather a crowd by loudly explaining the sad story of the scratched player, and how the store has failed in customer satisfaction and quality for the customer. Demand for it. HAHAHAHAHA. Well, she could try exchanging? |
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Dec 29 2004, 11:57 AM
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#10
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 The red or the blue Group: Member Posts: 294 Joined: Jun 2004 Member No: 19,976 |
Well did she buy it as an open box product? Or was it on the shelf in the original box and basically being sold as new? Because if she bought it knowingly as an openbox product then she can't really do much about it. But if it was "new" then she could go to the store and exchange it.
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Dec 30 2004, 09:38 PM
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#11
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 banned Group: Member Posts: 1,589 Joined: Feb 2004 Member No: 3,768 |
well when i bought my mp3 it came with a cover so i quickly put it on the cover without putting on a finger print. yes i used my lil mittens for it.
my ipod however didn't come with a case so i didn't open it until i bought a case. and i did the same wit my mpio. no fingerprint. |
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Jan 1 2005, 05:09 AM
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#12
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say maydayism. Group: Staff Alumni Posts: 7,447 Joined: Jun 2004 Member No: 26,344 |
Well, she solved it somehow now.
So thanks for all the help! 
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