Cell Phone + USB connection, >.< I need help... Options

[cherryberry]

I just got a new phone (Samsung D807) and I was pretty excited about being able to transfer files from my computer onto it.

But then I screwed up and plugged in the USB cord before I installed the entire software that came with it (Samsung PC Studio). I had only installed the USB Driver because I thought that was enough, but I guess you needed to install the entire package. (It said on the instructions to install the software in advance, before connecting your phone).

Now whenever I plug in my phone, it makes that doo doo doo (lack of a better...ya..) sound that means it's not working...so it doesn't even recognize my phone when I plug it in. Nothing comes up at all...It was a little frustrating

Is there any way I can fix this?

If anyone can help..thx ^_^

[kimmytree]

So... you partially have the software installed on your computer? If you do, then you might want to go in, uninstall it, and install it again.

OR, if its making that noise and you DONT have the software installed, then try unplugging the phone and fully install the program... then plug the phone in.

[cherryberry]

^I did exactly that and uninstalled everything, rebooted, and re-installed the whole software, but it still didn't recognize my phone after I plugged it in. I also reset the setting on my phone. Nothing seems to be working

[kimmytree]

^ Hmmm thats weird. I wish I could help more, but I've never plugged a phone into a computer before.

[edit] But have you tried checking your phone maker's website? They probably have info on troubleshooting. And if that doesnt work, maybe try calling the company for support? I'm sure they'd be able to help.