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photoshop won't even start up, help please!
timeflies51
post Nov 11 2005, 04:36 PM
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portami via
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Okay, here we go:

I got Photoshop Elements 4.0 the other day, and I finally went to install it on my computer. I installed it, everything seemed to be working fine, blah, blah, blah.

But there's a problem. When I click on the Photoshop icon, I do get the welcome screen. However, when I go to view photos and get started, as the screen, which tells you that it's loading plug-ins and etc, appears, this pops up: "The interface is unknown." When I click "ok", everything disappears.

I have Windows XP with the Service Pack 2 and everything. I've tried fixing installation (EDIT: yes, i've tried reinstalling it). I've run virus scans and such. (EDIT: Restarted it everytime I change something.) Nothing helps.

Does anyone know what might be wrong? (Google didn't help.)
 
Eryi
post Nov 11 2005, 04:38 PM
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"Fixing Installation" does that mean you reinstalled it, if not, then you should try that.
Or maybe restart the computer.
 
o0olaalaa
post Nov 11 2005, 04:47 PM
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ladybugs are hot <3
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delete completely like everything and then install it again and restart it also.
 
*mipadi*
post Nov 11 2005, 04:56 PM
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QUOTE(o0olaalaa @ Nov 11 2005, 4:47 PM)
delete completely like everything and then install it again and restart it also.
*

Like using a katana to trim a loose thread...
 

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