QUOTE(kryogenix @ Jan 8 2006, 11:15 AM)
Some linux distributions will let you reformat. Try knoppix.
If she really does not know how to reformat, it might be a little early to get her on linux. But, if the internet cafe deal is still open see if they have a copy or something. Most likely, if its a Dell or something you will have to "pay" for the CDs. If its a newer HP, there might be a recovery partition. If the new PC has Windows XP on it, and came with a disk you can use it, and call Microsoft and "transfer" the COA from the old OS to the new OS. By US law, they are required to supply you with a recovery COA.